Video upload specifications: 

  • Format: MP4, MOV, animated GIF
  • Duration: 0.5 seconds - 120 seconds (2 minutes)
  • Maximum filesize: 600 MB
  • Maximum resolution: 1080P (4K is not supported)
  • Minimum width: 360px (480px recommended)
  • Minimum height: 360px (480px recommended)
  • Frame Rate: 30FPS max (we don't currently support 60fps)
  • Preferred MP4 video codec: H.264
  • Preferred MP4 audio codec: AAC

Lumen5 may support other codecs, but we recommend H.264 and AAC. H.264 supports 8bit color depth. We don't support alpha channels, green screens/chromakey, or masks.

If your video is in an unsupported format, we recommend converting it to MP4 format using an online conversion tool such as this.

If your video is too large, try trimming your video or resizing it to be under 20 seconds and under 50 MB.

Image upload specifications: 

  • Format: JPG, PNG, BMP, WEBP
  • Maximum filesize: 50 MB
  • Minimum width: 360px (480px recommended)
  • Minimum height: 360px (480px recommended)

Click here for the best dimensions for uploading your photos and videos.

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