Note: Marketplace media from Shutterstock is available on our Business plan and above.
About the Media Marketplace
We have partnered with one of the world's best stock media providers: Shutterstock. We provide this media to use in Lumen5 at a fraction of the cost of purchasing it directly. Customers on the Business plan get credits they can use towards 200 million images and videos to use in their Lumen5 projects.
Marketplace tab & Icons
Media that uses your monthly credits can be found in the media library, marked with a crown icon.
To identify the scenes with marketplace assets on them, all you need to do is click on the "More options" button. The pop-up window will inform you if there are any marketplace assets on your scene:
You can also click "Preview" in the top right corner of the editor to see which scenes in your video have marketplace media.
Frequently Asked Questions
How do I get credits to use in the marketplace?
You can get marketplace credits by signing up for the Business plan. Visit the pricing page for more information. When you're on a Business plan, you receive 25 credits per month.
What can I do if I run out of marketplace credits?
Credits are built into the price of the Business plan, and it's not possible to add them to another plan, or top them up if they run out. For those on the Business plan, marketplace credits refresh every month when the subscription renews.
If you find you're consistently running out of credits, chat with us! We can potentially create a custom Enterprise solution for your team with a higher credit limit. Enterprise solutions are intended for teams of 5 or more, and pricing varies as all of these plans are custom. You can contact us for more information.
When do my credits reset?
Your credits reset at the beginning of each billing period. So if we bill you on the 1st of the month, your credits will reset then.
Do my marketplace credits rollover?
Credits don't rollover, so make sure to use them up and make tons of great videos!
What about annual plans?
You get all of your marketplace media credits right away when you sign up for an annual plan. Your credit count will reset at the end of your billing period (at the end of your year).
What is editorial media?
Some marketplace media is licensed only for editorial use. Learn More
Can I use the same marketplace media in more than one video?
Absolutely! Once you make a video with marketplace media, you can duplicate it to make as many additional versions as you would like. You won't need to use additional premium media credits to use the same media again.
Can I use marketplace media on any other plan?
You need to upgrade to the Business plan for premium media access, as well as additional features and functionality. Visit the pricing page for more information.