FAQ
Commonly asked questions and answers
19 articles in this collection
Written by Sarah Parnall
Written by Sarah Parnall
Account & Settings
How do I check the status of lumen5?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I delete my account?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I reset my password?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I become an affiliate and earn referral rewards?
Written by Sarah Parnall
Updated this week
Updated this week
What languages does Lumen5 support?
Written by Sarah Parnall
Updated this week
Updated this week
Subscription & Billing
How much does Lumen5 cost?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
What currency is your pricing shown in?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Our money back guarantee
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I cancel my paid subscription?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Video Qualities
How long can a Lumen5 video can be?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How to identify Editorial media
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
What are the dimensions of Lumen5 videos?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Features
Do you offer an undo or redo feature?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I add voiceover to my video?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I add subtitles to my video?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Do you have any video walkthroughs and tutorials?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago