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FAQ
FAQ
Commonly asked questions and answers
19 articles in this collection
Written by
Sarah
and
Melyssa
Why are there watermarks on my video?
Written by
Melyssa
Updated over a week ago
Account & Settings
How do I check the status of Lumen5?
Written by
Sarah
Updated over a week ago
How can I delete my account?
Written by
Sarah
Updated over a week ago
How can I reset my password?
Written by
Sarah
Updated over a week ago
Can I become an affiliate and earn referral rewards?
Written by
Sarah
Updated over a week ago
What languages does Lumen5 support?
Written by
Sarah
Updated over a week ago
Subscription & Billing
How much does Lumen5 cost?
Written by
Sarah
Updated over a week ago
What currency is your pricing shown in?
Written by
Sarah
Updated over a week ago
Our money back guarantee
Written by
Sarah
Updated over a week ago
How can I cancel or pause my paid subscription?
Written by
Sarah
Updated over a week ago
Video Qualities
How long can a Lumen5 video can be?
Written by
Sarah
Updated over a week ago
How to identify Editorial media
Written by
Sarah
Updated over a week ago
What are the dimensions of Lumen5 videos?
Written by
Sarah
Updated over a week ago
Features
Do you offer an undo or redo feature?
Written by
Sarah
Updated over a week ago
Can I add subtitles to my video?
Written by
Sarah
Updated over a week ago
Do you have any video walkthroughs and tutorials?
Written by
Sarah
Updated over a week ago
Posting & Sharing
Can I monetize my videos or create them for my clients?
Written by
Sarah
Updated over a week ago
Where can I post my Lumen5 videos?
Written by
Sarah
Updated over a week ago
Changing your video thumbnails
Written by
Sarah
Updated over a week ago