FAQ
Commonly asked questions and answers
19 articles in this collection
Written by Sarah Parnall
Written by Sarah Parnall
Account & Settings
How do I check the status of lumen5?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I delete my account?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I reset my password?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I become an affiliate and earn referral rewards?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
What languages does Lumen5 support?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Subscription & Billing
How much does Lumen5 cost?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
What currency is your pricing shown in?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Our money back guarantee
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How can I cancel my paid subscription?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Video Qualities
How long can a Lumen5 video can be?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
How to identify Editorial media
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
What are the dimensions of Lumen5 videos?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Features
Do you offer an undo or redo feature?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I add voiceover to my video?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Can I add subtitles to my video?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago
Do you have any video walkthroughs and tutorials?
Written by Sarah Parnall
Updated over a week ago
Updated over a week ago