Account Settings & Billing information

18 articles in this collection
Written by Ezra, Melyssa, and Dwight Tyson

How can I reset my password?

Written by Ezra
Updated over a week ago

Can I become an affiliate and earn referral rewards?

Written by Ezra
Updated over a week ago

Email settings

Managing Email Notifications

I'm receiving too many emails from Lumen5. How can I fix this?

Written by Dwight Tyson
Updated over a week ago

How can I receive fewer emails from Lumen5?

How to manage emails notifications?

Written by Dwight Tyson
Updated over a week ago

Billing information

Billing FAQ

Learn about billing and payments.

Written by Melyssa
Updated over a week ago

How do the new guidelines from the Reserve Bank of India impact my Lumen5 subscription?

Issues with payment for users located in India

Written by Melyssa
Updated over a week ago

How much does Lumen5 cost?

Written by Ezra
Updated over a week ago

What currency is your pricing shown in?

Written by Ezra
Updated over a week ago

How do I pay for Lumen5?

Written by Ezra
Updated over a week ago

Our money back guarantee

Written by Ezra
Updated over a week ago

How can I unlock my account?

Why is my account locked, and what do I do now?

Written by Melyssa
Updated over a week ago

How to add team members

Inviting team members

How to invite your team to collaborate with you

Written by Ezra
Updated over a week ago

How do I remove someone from my team?

Written by Melyssa
Updated over a week ago

Changing your subscription

Upgrading your Lumen5 account

Written by Ezra
Updated over a week ago

How can I cancel or pause my paid subscription?

Written by Ezra
Updated over a week ago

What happens when I cancel?

Written by Ezra
Updated over a week ago

How can I delete my account?

Written by Melyssa
Updated over a week ago

Why is my plan no longer available?

Written by Ezra
Updated over a week ago