Go to website
Data & Privacy
Note: Two-Factor Authentication is only available to users on our Enterprise plan. Two-Factor Authentication is a security feature available on team accounts that protects all account information beyond just using your username and password to log in. It's an optional feature that can be enabled by admins to be mandatory for all users on an account, or can be opted-in on a user by user basis for additional security if a
The General Data Protection Regulation (GDPR) takes effect on May 25, 2018. The GDPR is a standardized user data protection framework which operates across Europe and sets up obligations for organizations like Lumen5 on how to handle the personal data of people in the European Economic Area. Lumen5 is compliant with the GDPR. The following FAQs help explain what the GDPR is and provide further details. What is the GDPR? The GDPR is a new European data protection law which sets out var
Do you have a Data Processing Agreement available?
Yes! If you need this documentation, please reach out to our Support team and we can provide a data processing agreement for you. You can find out more about data processing agreements and why they may be necessary here.
Strong Customer Authentication
What is Strong Customer Authentication? Beginning September 14, 2019, new requirements for authenticating online commerce will be introduced in Europe as part of the second Payment Services Directive (PSD2). This may require that we ask for additional authentication both for your first and subsequent transactions, depending on your bank. How this additional layer of authentication is