Lumen5 Help Center
  • English
Go to website
Back
Articles on:Publishing & downloading your video
No description

Categories

  • Talking Head Videos
  • Publishing & downloading your video
  • About Lumen5
  • Media Libraries & Uploads
  • Dashboard & Projects
  • Copyright, Credit & Attribution
  • Video & scene controls
  • Music, Voiceovers, and Audio Controls
  • Best Practice Guides
  • Account Settings & Billing information
  • Templates
  • Instant Videos
  • Sharing your video
  • Story tab
  • Lumen5 on mobile devices
  • Lumen5 for Enterprise
  • Styling Controls
  • Data & Privacy
  • Text Controls
  • "Something went wrong" with my video rendering
    If you see the "something went wrong" message, it means that your video has unfortunately encountered an error during the rendering process and has been dropped from the queue. Our team is notified whenever a rendering video encounters an error, so chances are that we're already investigating the problem as you're reading this message. Once we've fixed the problem, we'll put the video back into the rendering queue, and you'll receive your video as usual!  You can expect to see the video back iPopular
  • Downloading Stories
    The first step to downloading your Instagram Story is to publish it! We will automatically download your video to the Downloads folder on your computer once it's ready. If you navigate away from the Share page, you can still download the story from the dashboard. If you created a video with the Vertical format, you'll receive a single MP4 file. However, if you created a video in the Story format, you'll instead receive a ZIP file. Opening this file will reveal separate videos, one foFew readers
  • What file type/format will my video download in?
    Lumen5 videos are downloaded in MP4 format. The only exception is videos created in the Story format. These videos will be downloaded as a .zip file, with each scene rendered in an individual MP4 file. This is so that you can upload each scene to your story separately for viewers to tap through. Bitrate: The bitrate for published videos depends on the resolution that the video is published in. 1080p video: 4Mbps 720p video: 2.5Mbps 480p video: 1.25MbpsFew readers
  • Rendering your video
    When you're creating a video in Lumen5, it remains as a video draft until you click the Publish button. Video rendering is the process where we turn your project into an actual video file for you to download and share. Rendering your video also removes the watermarks that may be present on the media in our media library. Once you're done working on your video, you can click on the Publish button in the top-right corner, and the system will begin producing your video! The video rendering procesFew readers
  • Resizing your video
    Auto-resize allows you to easily transform your video into a different size or aspect ratio to post on social media. If your video is in landscape format (16:9), you can change it to square (1:1) or vertical format (9:16), and vice versa. Just click on Auto resize from the video's share page, then select the size you’d like. We’ll create a copy of your video in that size, and start rendering it right away. To view or download the new format, just go to your dashboard! frame Auto-resize (Few readers
  • Changing video resolution
    Some resolutions are only available on certain plans. See the pricing page for more information. By default, your video will publish in the highest resolution available on your plan. If you want to override this default, you can do so from the dropdown menu at the top of the Format tab:Few readers
  • Instagram Stories FAQ
    Instagram Stories FAQ What are Stories?  Stories are short videos or images that are only shared for 24 hours before being deleted (unless you save them to your profile).  How does my audience interact with Stories?  Generally speaking, users are used to tapping through stories quickly, so they'll only see the first few seconds of each scene. You don't need to make them too long!  If you want to include a call to action, you can also add a link for users to swipe up and go to a UFew readers
  • Watermarks in Stories
    People on the Business plan and above are able to upload an image to use as a watermark.  Watermarks don't work well with Stories, so they are disabled by default. We don't recommend that you enable watermarks when you create Stories. Here's why. Stories are already watermarked Both Instagram and Facebook show your brand name and logo at the top left of Stories. This is always visible, it doesn't automatFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2023Lumen5 Help Center